Algocloud Privacy Policy

Introduction

Welcome to Ticker Bell Kft., your premier destination for testing trading algorithms through our state-of-the-art backtesting platform. Our platform is meticulously designed to offer valuable insights on your trading algorithms by analyzing their performance against historical datasets.

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the algocloud.com website (“Website”) including all subdomains and any of their related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Ticker Bell Kft. (“Ticker Bell”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such an entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This privacy policy does not apply to information that any third party collects from you after you follow links on the Website, including any advertising and affiliate links.

Please note that certain information, statements, data, and content which you may submit to us are likely to be personal information about you. You acknowledge that your submission of any information, statements, data or content to us is voluntary on your part and that we (or any of our relevant service providers) may process such information, within the provisions of this Privacy Policy.

Our aim is responsible and secure handling of Personal Information, balancing the benefits of activities like research and data analytics to improve our products and service delivery, with our other commitments, including fairness, transparency and non-discrimination.

For the purposes of the General Data Protection Regulation (EU) 2016/679 (the “GDPR”), and other data privacy laws, to the extent they are applicable, the data controller and data processor:

Ticker Bell Kft.
VAT: HU26570943
1063 Budapest, Bajnok utca 4/A 1. em. 11. Ajtó

Information collection

We are committed to maintaining the integrity and privacy of your personal information. To facilitate our platform's core functionalities and enhance your experience, we collect various types of information. Through our partnership with Auth0, a leading third-party authentication provider, we securely store your usernames, passwords and email addresses. For processing payments and managing billing information, we rely on Stripe, a trusted third-party service, ensuring that your payment data is handled with the utmost security. In our own secure database, we retain userIDs and detailed data related to your test runs on our platform, allowing us to provide personalized insights and improve our services. Additionally, we employ generic cookie management techniques to enhance site functionality and user experience. These cookies may track your interactions with our platform to optimize our service offerings and provide tailored features.

Use of information

The information collected by Ticker Bell serves multiple essential purposes aimed at enriching your experience on our platform. Primarily, the data enables us to maintain direct contact with you, ensuring you are informed about various offers, updates, and services related to our platform that may interest you. These communications are designed to add value to your experience by providing you with relevant information and opportunities tailored to your interests and needs. Additionally, the insights gained from your data are instrumental in our ongoing efforts to enhance the overall user experience on our platform. By understanding how our services are used and interacting with our users, we are able to continually refine and improve our offerings, ensuring they meet your expectations and contribute to your success in trading algorithm testing. Our commitment to using your information responsibly includes a focus on personalization, service improvement, and the delivery of beneficial features and content that align with your interests and trading goals.

User rights

We recognize and respect your rights over your personal data. Our platform empowers you with direct control over your information through the "MyAccount" page, ensuring transparency and accessibility.

Right to Access: You have the right to access and review the personal information we hold about you. This can be easily done through the "MyAccount" section of our platform, where you can view your data at any time.

Right to Correction: Should you find any of your personal data to be inaccurate or incomplete, you have the capability to make corrections directly on the "MyAccount" page and save the correct version of that. We encourage you to ensure that all your information is up-to-date and accurate.

Right to Deletion: You have the right to request the deletion of your personal data at any time via the "MyAccount" page. Please be aware that deleting essential data may prevent you from accessing certain features of the platform, including paid services, as this information is crucial for us to provide you with our services.

Regarding consent withdrawal, we differentiate between your consent for processing personal data necessary for delivering our services and consent for receiving marketing communications. While essential data processing is required to use our platform and cannot be withdrawn to maintain service provision, you always have the option to stop receiving marketing emails from us. You can unsubscribe from our marketing communications at any time by following the unsubscribe link in the emails you receive from us or by contacting us directly at info@tickerbell.biz.

Should you have any concerns or complaints regarding your data privacy, you have the right to contact a data protection authority. For our users based in the European Union, the European Data Protection Supervisor (EDPS) is the relevant authority. They can be reached through their website at https://edps.europa.eu or by mail at the following address: European Data Protection Supervisor, Rue Wiertz 60, B-1047 Brussels, Belgium.

We are committed to respecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws.

Cookies and tracking tools

We utilize various cookies and tracking technologies to enhance and personalize your experience on our platform. By using our services, you consent to the use of these technologies as outlined in this section.

Cookies: Cookies are small data files placed on your device that help us improve our platform's functionality, understand user interactions, and provide a more tailored experience. We use both session cookies and persistent cookies. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. However, please note that if you disable or refuse cookies, some parts of our platform may become inaccessible or not function properly.

Google Analytics: Our platform integrates Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users interact with our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage.

Hotjar: We also use Hotjar to understand our users' needs better and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices. This includes a device's IP address, device screen size, device type, browser information, geographic location (country only), and the preferred language used to display our website.

Changes to the Privacy Policy

We continuously strive to improve our services and ensure that our privacy practices meet the highest standards. As part of this commitment, our privacy policy may undergo changes from time to time. We aim to keep you informed and ensure that you understand how these changes affect the management of your personal information.

Notification of Changes: Should there be any updates or modifications to our privacy policy, we will conduct a quarterly review and notify you via email of any changes that have occurred during the preceding quarter. This notification might be sent after the changes have already taken effect, ensuring that you are kept up-to-date with our practices.

Acceptance of Changes: By logging into the platform and continuing to use our services, you acknowledge and accept any changes to the privacy policy. This ongoing use of the platform following the posting of changes constitutes your agreement to those changes and the updated policy.

Previous Versions: Please be aware that we do not archive previous versions of our privacy policy, and as such, they will not be accessible for review after changes have been made. We encourage you to review the privacy policy periodically to stay informed about how we protect your information.

User Consent: We consider your continued use of the platform, signified by logging in, as your acceptance of our updated terms and any changes to the privacy policy. Your consent to these terms, as well as any previously agreed consents, will remain in effect as long as you continue to use our services.

Contact Information

TickerBell Kft. welcomes your comments or questions regarding these Privacy Policy.
Please email us at info@tickerbell.biz

Provider Information:
Ticker Bell Kft.
VAT: HU26570943
1063 Budapest, Bajnok utca 4/A 1. em. 11. Ajtó
info@tickerbell.biz

This Privacy Policy came into effect on 1st April 2024.